Absolutely shameful that this company charge $160 to relight the pilot light. I would NEVER use this company again. My gas stove had a leak and the gas was turned off and the pilot light went out. I called them to let them know I didn't have any hot water and this is what they charged me to relight it, after their technician left it out after he did the work. Called to complain about the exorbitant charge and Julie spoke over me the entire time I was talking. Actually commended their company for not charging me for MATERIALS. IT WAS A MATCH USED TO LIGHT THE PILOT. NEVER AGAIN. DO NOT RECOMMEND.