I won compensation from this outfit after they did an awful job of my flooring then attempted to distance themselves from me in the hope I would give up and go away. I didn't. During my research in setting up my case with the Lawyer , I was astounded at the number of people who had issues with them including many people in the industry. By the time my flooring was finally rectified by a reputable outfit , the stories I heard about them were overwhelmingly negative. Breathtakingly so in fact. Avoid.