Oct 24, 2022

Bad service

I was told they would diagnose my vehicle before starting to work on it. Now, maybe I am wrong but to me that means, they would tell me what’s wrong, fix it if I wanted and than my car would be running again. The mechanic informed me it was the starter and installed a new one. The vehicle was running and I thought great it’s fixed. I paid him and got into my vehicle. He told me to turn off the engine and it should start right back up but it didn’t. He than checked the battery and now said it was the alternator. I now have a new starter but my vehicle isn’t running. I called McFarlands because I was unhappy with their service and was told they did what they said they would do. The mechanic lied and said I requested him to install the starter. I am not a mechanic. I called them to fix my vehicle and it’s still not running. They did offer to send the same mechanic out to diagnose my vehicle for free. I decided not to accept their offer. Why would I have the same mechanic come back??????