The sales person Sarah was friendly. However the installers were a real problem. The supervisor Jason was extremely rude yelling at me in my own home and refusing to answer questions. The other two men were pleasant but put the back splash in wrong causing an unsightly seam. The silicone along the wall was all over the quartz. I was told the silicone was paintwork but it is not. The opening for the range was also uneven. When I wrote the store about these issues I never even received a response.