I have always been happy with the purchases I've made at the Modern Shop. Because of covid we are not able to shop in person, but I purchased some lights, by Muuto, that I originally saw on a Finnish website, I wanted to support local, and Canadian. Email communication has always been speedy. Shipment has been slow but that is because of Covid, everything is a little slower, especially international. One of the lights was broken when I went to pick it up, but they are re-ordering, and I'm looking forward to having the 2 lights installed once it arrives.