Jul 20, 2022

NIGHTMARE Kitchen Installation

The Owner of Marshall Cabinetry installed my kitchen. It was a horrible experience from start to finish. He is extremely difficult to deal with and even harder to get a hold of. PLEASE BE FOREWARNED: the manufacturer he deals with is out of Quebec, so make sure u ask him where he is sourcing his kitchens from, as one little mistake could set you back many weeks, as it did us, on more than one occasion! It was an absolute nightmare for us as we lived in our basement. Everything from wrong measurements, to missing pieces including important gables and entire cabinets), to completely wrong colour cabinet doors, to fugly hinges, to attempts at trying to get us to settle for less due to his mistakes, to agreeing on moving an e-cargo system and then not doing it because he was too busy and stated that he could not take on any new jobs (this was clearly not a new job), to taking weeks to reply to emails / phone calls, to not wanting to own or pay for HIS mistakes and compensate us