They gave my $140.00 parcel away to someone with a similar name. When I tried to hold them accountable the Owner invented a fiction that my parcel’s address did not include the Unit Number and told me to “go ———— myself”. Both the sender’s records and the USPS manifest show the Unit Number included in the address. YELP reviews show other similar complaints. Pacific Mail and Parcel has a “F” rating with BBB and ,again has complaints similar to mine. My recommendation is to avoid this company!