I had a guitar come from California, it was a gift to myself for being clean and sober for a decade, it made it to this place and vanished, no answer, no money and they even scammed me outta 456 buck tax and duty, someone who worked there stole it, I asked around and it is common, UPS did nothing, so for Christmas, I gave UPS a 2k guitar and close to 7 bills for shipping duty and taxes and got nothing, not even an apology, these people are thieves, never use them.