Jun 16, 2022

Avoid Comox Valley Animal Hospital

I DO NOT recommend Comox Valley Animal Hospital. I was told by the staff that Dr. Zita was receptive to integrative medicine before scheduling the appointment. This was not the case, as I observed during my visit. Dr. Zita clearly did not know homeopathy, and she even stated that I knew more about it than she did. Dr. Zita gave an unsatisfactory exam; she seemed to be intimidated by my growling cat. I repeatedly assured her that he would not bite her. I paid $90 for a substandard exam. A few weeks later, I scheduled a phone consultation with Dr. ZIta, but I never received the call. When I called the clinic to inquire about my appointment, I was told that I was not booked. Despite the fact that I had made two payments to the clinic and had a phone record from the day the appointment was set up, they denied the appointment and my client status. I was told indirectly that they would not continue to treat my cat without providing a reason. This clinic's personnel are dishonest and unprofessional.