Jul 12, 2022

0 RATING IF IT WERE ALLOWED

NOT worth it! I drove out of my way to go here bec I heard good things. It was my 1st pair of progressive glasses. They didn’t explain anything at all. But here is the worst: I was corrected for a stigmatism. But something was wrong – I really tried wearing the glasses for days but I couldn’t. I literally got sick. When I called to tell them something was wrong, that even when I opened one eye I knew – the lady at the desk said – well dear, the way glasses work is that you keep both eyes open – Can you believe that?! Turns out, they corrected for 0.5 instead of 0.05. HUGE difference! Ok, so everyone makes mistakes. When it was fixed NOT ONE apology, even after talking to me like I was a toddler! Rude, not helpful, poor service and DID NOT give information on products. SINCE I WROTE THIS REVIEW THEY RESPONDED - SAYING THEY APOLOGIZED AND THAT I SAID I WAS HAPPY... ALL UNTRUE. THEY DIDN'T EVEN OWN UP TO THEIR MISTAKE OR THEIR RUDENESS. 0 RATING IF I COULD!