This was the first time I have purchased eyewear from Hakim. I bought my glasses there a couple years ago and recently, being hard on my glasses, I had to get the frame replaced. The manager gave me a great deal on the frames! She and her associate went out of their way to get the glasses back to me pronto. I was so thrilled, it was next day that I had my new frames. So pleased with this service I would highly recommend!