Aug 15, 2021

Poor and rude service

I normally do not write reviews on services received even if it is somewhat bad. However, I can't resist writing a review for the kind of poor and rude service by Opti-club, Melissa B Goyer Opticienne Inc. at Costco- Vaudreuil. I had a glass that i was using for 5+ yrs which gives me both reading and distant vision (not progressive). Thought of changing it for wear and tear reasons...The optician who examined me prescribed one for short and another one for long distance (I believe this is their new business model and that there are options for improving the vision without having to separate it as short and long since I am having one such glass already). first she convinced me that I should be wearing a progressive lens...which was terrible for reading...next they changed to a glass specific for computer, terrible for both long and short distance and next to short distance alone...all the while I had to put up with the sulky attitudes of the staff, especially the short haired lady. Now