This is the experience with Hyundai St-Constant in every department. I purchased a 2025 electric model top-of-the-line with all features and options Sept 2024 Sales Our salesman promised many things that were not reality. 1. Minimum loss of range in the winter (our range dropped 25% in our first winter). 2. Charging available free of charge at ANY Hyundai dealer in North America (every dealer I have been to will charge the car IF you have a service department appointment with an RFID card) (I did find a Ford dealer in Massachusetts who provided free charging) 3. Many charging stations across the US (extremely difficult to find and often not working- Quebec has the best public charging system by far) 4. Michelin winter tires promised when I paid a premium- they were going to put General or Bridgestone but I fought for Michelins and they reluctantly provided them.