I don't know his name but he was - I think - in charge of TIRES and TIRE REPAIR at Canadian Tire in Courtney, BC. Just before 8 pm on Saturday July 29 one of my tires got torn open at a Shell Station (by a nasty screw sticking out from the island the pump was on) just outside Courtney. That tire went totally flat fast; it was useless. I don't know anyone in Courtney and was alone. I live in Vancouver and was heading for the Nanaimo - Horseshoe Bay ferry. I am in my 80th year. The young woman at the Shell station called Canadian Tire for me on her phone. I spoke with your employee. It's a long story but after he'd left work and the Shell station had closed he realized there was still a big problem, drove to find me, solved the problem, ordered a tow truck which eventually came. I spent the night in my car in your parking lot and got the new tire in the morning. Got home Sunday. MANY THANKS to your wonderful employee who went far beyond his duty and responsibility!