An item I wanted to purchase was showing as being in inventory, two actually. I went to the store, they were not on the shelf so I had to ask customer service. I waited away from the counter but within sight. After a much longer than needed wait and still no sign of the product. I went up to the counter and they told me both the products were damaged and unsellable. A day later, they are still showing as available in store. SO, unable to order them online, meanwhile 40 kms away there is no inventory, so they are available online. That being said as well, after many trips to CTover the last few months, they don't really seem to be too keen on provivding good customer service. An example was my spouse and I were in the store, and wanted to purchase a piece of furniture in a box. I asked an employee for assistance getting it to the car. He helped load it into a shopping cart. It was much to large making the cart hard to navigate. Another customer in the parkig lot had to help get it into