My. Insurance. Provider. Told. Me. Dr. Malansky. Charged. Me. For. A. Pair. Of. Eyes. Glasses. And. An. Eyes. Exam. But. My. God. I. Do. Not. Even. Know. Where. His. Office. Is. And. Never. Went. To. His. Office. Hé. Rendered. Services. To. Someone. Else. And. Charged. Me. How. Can a. Doctor. Office. Make. Such. A. Mistake. But. Still. My. Insurance. Is. Not. A. Good. One. So. I. Called. And. Check. But. Got. Hang. Up. Is. It. The. Right. Way. To. Treat. A. Customer. When. It. Is. The. Doctor. Mistake. And. Not. Mine