When we first thought we had critters living in our attic, we panicked, thinking we had squirrels or raccoons, likely with babies just born...A Google search quickly made us understand that, aside from the mess and possible health issues, significant costly damage could also result. Ken from Abate was such a calming influence. He trapped the mother raccoon, kept her at his facility while over a number of days removing her 5 babies, then reuniting and relocating this family. A male raccoon was subsequently trapped as well. Honest, reliable, knowledgeable, and considerate, we were always made aware of next steps, up to and including the repair of the soffits that were damaged and used as the entry/exit point. My absolute best possible recommendation should you be in need of any pest control services!! I'd give the 10 stars out of 5 if I could...