I went in the purchase metal bed support slats that I saw on their website. At first the salesman said they’d have to order them in, and then he looked them up and said they had a set in the back. I asked to see them but he said I couldn’t as they were in a box. I then asked if I could return them if they weren’t appropriate, since I couldn’t see them before purchasing. He said No, because of Covid. So I walked out. I find this really strange as they advertise a buyer has 180 days to try out a mattress. But metal slats can’t be seen before purchasing and can’t be returned? I’m never shopping there again.