Hi All, Hope all is well. will make my story short, tonight I had conversation with Katelyn (nurse manager for team 6 pager). I don't know why this agency is in the home nursing business it should be in morgue business the reason is this agency think the patient don't have life and have to sit at home till the nurse go and visit them if she feel it. She said the nurses should call patients one day ahead prior the visit, but if the nurse has a day off she or he will not call the patients for next day visit. Even she said indirectly if you need nursing help and assistant go to the hospital near by. The bottom line is all of us should unite for our rights and see local MP to stop this kind of agencies to waist tax payers money. Thank You