This company is the WORST to deal with. They are constantly changing coordinators in my area. When you call you are put on hold forever. Now they have a system if they don't answer your call in 15 minutes you are sent to v-mail to leave a message. THEY NEVER RETURN YOUR CALL, urgent or not. This holds true for PSW's as well. So many of mine have said they never get a call back, and they need to reach them for a damn good reason. They change PSW's on you without letting you know they have. They took away my PSW because she has too many clients. WHAT????? It's not like they ask for this many, Bayshore just gives them new clients whether they want them or not. I got use to one PSW, then they take her away because of this. It's bullshit. The PSW, if they want to cut some of their clients, should have the say as to which client(s) they are willing to give up, not just take away a number of clients. Bayshore has NO respect for their PSW's, which is more than obvious!! Don't use Bayshore!