Jun 8, 2019

Quartz counter failed almost killed baby

The company "Klair Custom Homes" who built our family home 5years ago does not care that they almost killed our 11-month-old baby. A 100+lb quartz counter broke away falling 3.5ft just missing our baby crawling on the ground damaging the hardwood floor. We are so lucky that it did not hit our child, or pet as I am sure this would be a different story today. Upon investigation of the failure, it was obvious that Klair the house builder did not install the countertop properly (see photos). Klair the builder had attached the counter with two brackets only secured by only 2 finishing nails, and a little silicone which is not a structural adhesive. The builder Klair Homes notified me today that the home they built was now 5 years old and they are no longer responsible and basically told me to go pound sand, that there was nothing they would do to fix the problem. Once again I was stuck fixing the deficiencies of the house builder Klair Homes.
The company "Klair Custom Homes" who built our family home 5years ago does not care that they almost killed our 11-month-old baby.  A 100+lb quartz counter broke away falling 3.5ft The company "Klair Custom Homes" who built our family home 5years ago does not care that they almost killed our 11-month-old baby.  A 100+lb quartz counter broke away falling 3.5ft The company "Klair Custom Homes" who built our family home 5years ago does not care that they almost killed our 11-month-old baby.  A 100+lb quartz counter broke away falling 3.5ft