In my opinion and my dealings I have had in the last ten years of dealing with them have all been very good and even more so excellent to be very honest! If your in the market for a vehicle or even not satisfied with your current vehicle I would Highly recommend giving Joe or Frank a chance to make your car search a very positive experience to have. And I can assure you that they will treat you as if your a member of there own family's when you get there! I have gotten three vehicles for myself with Royal Auto thus far and about to get number four now. I have not a single doubt that I will be treated great my options will be excellent and the service will be none other then top notch for quality. So heads up Joe and Frank I'm heading down and looking for a newer SUV thinking about a Dodge Journey this time with the third row seating.