Jun 19, 2021

Unprofessional and lack of communication

Erica did my sons newborn photos, and they look good. The problem is she is not professional and lacks in communication. It’s been over two months and I have sent multiple emails and text messages trying to get help. I received my pictures in social media quality, which means you can’t print them. My iPhone has better quality than the pictures she sent me. So the most important photos I was supposed to have, I can’t even print. I’ve exhausted all my options except to file a civil suit to get my money back because she refuses to provide me the services I paid for and communicate with me. Very disappointing