Well I was a client for almost 2 years. Coming in when I could afford to pamper myself. And we'll, Christmas 2022 I decided to get a pedicure. The lady that did my feet proceeded to cut both my big toenails on the sides and then rips the cut part out. I screamed! She said oh sorry, that hurt? Yeah you think. She then proceeds to do it to my other big toe. I ain't no nail tech but I do know you are not supposed to ever cut on the sides of the nails and all the way down as you will end up with an ingrown toenail! Now it'd February and I have two ingrown toenails that hurt like hell. I do not think the lady who did my nails was properly certified. Ain't no way as I have had pedicures for almost 35 years now, and not one technician has ever done that to my toes. Do not go here unless you want an ingrown toenail.