Cabinetry

I felt I had to put my personal experience on here as I have never been so pleased with a company before.This was the first time buying from Solid Wood Kitchen Cabinets, I had never heard of them before and never knew anybody who had dealt with them. I was searching for a solid wood work surface and after trawling the internet for weeks on end I finally came across them and found exactly what I was looking for. Now by nature I am sceptical about anything which is a low price and usually end up being right, after all you get what you pay for which is what my grandfather used to say. So I saved the page and set about finding out more about them, after a few days I couldn't find a bad word against them they were praised quite highly. I went back on the page looked at the worktop and thought OK you’re are cheaper than most people out there, so I checked the postage as I live in a geographical nightmare for deliveries. They offered free delivery I thought yeah right wait until I put my postcode in and then I will be hit with a huge delivery cost. I selected my worktop filled in my details and pressed enter to order my Beech Worktop...... The page refreshed and my price was shown at the bottom of the page with NO delivery charge, Ok so far so good let’s see when I actually place the order and pay for it once again the page refreshed my order has been accepted and will notify me when the order is ready to dispatch. I was amazed that I was able to get my order completed and no problems at all. I received an email saying delivery will be on Friday 26th May I was still amazed everything was going so well. Bearing in mind I only ordered it late Wednesday evening 24th may The following day I get a phone call from the company about my order. My first thought was here we go they are going to say sorry we can't deliver to your area as you are outside our delivery area. But instead I spoke to a very professional young lady to confirm my order and my delivery address and asked would I mind if they could deliver the following week as the vehicle was not in my area on that day for delivery. I said of course you can it makes a change for a company to call up and ask. Normally they don't call you they send an email saying there is a problem with the delivery and it will be delivered as soon as a slot is available. My first impressions of Solid Wood Kitchen Cabinets is one which I can honestly say is a very professional service from start to finish. The quality is first class this worktop is for my Utility room. My next year’s project is my Kitchen so I will not hesitate and will be ordering from Solid Wood Kitchen Cabinets when I start my Kitchen. If you are looking for quality then look no further than Solid Wood Kitchen Cabinets for the best service you will ever receive from an online ordering company.

Very good gun cabinets. Arrived next day. Good communication along the way.

Great products and design service

👍

Happen to find this place by chance, glad we did. The kitchen quality is brilliant, and the service and aftercare was even better. Thank you Clara.

Poor quality product - broke after 3 months. Poor customer service on how to handle the replacement of the item. Don't buy this brand!

Passionate, knowledgeable, helpful and attentive staff

Top of the line quality bespoke kitchens. Friendly and knowledgeable staff. Brilliant!

The Manager, Adam, was very helpful and took the time to talk us through all the products we were interested in. We have installed the kitchen now, and it is very good quality. We're very pleased

So professional and a real pleasure to work with

I recently acquired a second hand - well third hand, Confort cabinet to store my best wine. I contacted Eurocave to see if they could provide a manual some advice and some spare parts. The service I received was 5 STAR with the pdf manual arriving within 24 hours plus links to purchase a new filter & key within 26 hours. All in all exceptional service to somebody who did not buy the cabinet from them.

‘Pain English’ - definitely not the smooth experience you’d expect from a supposedly professional high-end kitchen company! Don’t be fooled by Plain English’s smart showroom or images of thier kitchens in glossy magazines or on Pintrest - they may look nice, but you can’t tell from them how long they took to complete, how many mistakes they made along the way or how little Plain English actually did. We paid fully for our (not inexpensive) kitchen back in June - they started fitting it in July, but it’s now November and we are still waiting for Plain English to complete it! They do make and fit the cupboards and order the appliances, but it’s down to you to arrange almost everything else (they don’t measure the room accurately, connect anything to the gas or electric, check that appliances work or even quality control the work done by their sub-contractors). You will need to arrange and pay for painters, plumbers and electricians to prepare everything then return several times to actually get everything working or repair the damage done by the fitters and stonemasons. Once they have your money, Plain English certainly aren’t in any hurry to get the job done properly and their lack of customer care is truly astonishing, they are old fashioned and painful to deal with. Take my advice, buy a property that already has a Plain English kitchen fitted or enjoy looking at pictures of them in the press, but if you’re considering a new kitchen use someone else!