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Gaia Nails Organic Nails

Gaia Nails Organic Nails

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4.0 Google Review
834 Southampton Rd, Benicia, California, 94510, United States
(707) 361-5261 gaia-nails.business.site
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Mar 18, 2022
Never in my life have I had to pay 20 dollars for gel polish their book said 45 they never once told us that the gel polish was 20 dollars or I would’ve went somewhere else.. they were very rude and seemed like they were talking about us the whole time. My pedicure doesn’t even look like it was worth 65 dollars… so yeah highly don’t recommend this place….

Mar 20, 2022
I have been patronizing Gaia since they opened here in Benicia. I have noticed that the level of service has declined the last several times and it has nothing to do with Covid. My friend and I arrived for our appts on time. We were not greeted by anyone for several minutes although there were at least 4 staff who saw us enter. We were finally prompted to the chairs and waited for 20 min with our feet in very cool water without anyone acknowledging us. There were no apologies for the delay and both women appeared very rushed. It was the absolute worst pedicure I have ever had there. My person appeared to be upset she was working. She rushed through every step and didn't even bother to put my sandals back on for me. I am so disappointed. The last time I went for my eyebrow waxing, the woman answered the phone during my waxing and left the door open so I could hear the dryer cycling and proceeded to have a conversation during my treatment. I hope that Gaia ownership will take notice that their customer satisfaction is how they will maintain their business.

Jan 14, 2022
Love this place.! The employees are so sweet and professional. I feel I’m in another world when I relax and get pedicures.

Nov 29, 2021
was great pedicure and manicure. I did email them from their website after I got home from vacation to ask for a touch up price for my toenails and have yet to hear back from anyone there. it's been at least a week maybe longer.

Sep 23, 2021
I went to Nail salon for a pedicure and Gel.. I explained when I got there I had powder gel on my nails. They did not want to apply powder and gel so I said I would just get a gel manicure. When I went to pay they tried to charge me $10.00 more than the price listed. I asked why they said he took more to take my polish off. I asked why they didn’t tell me ahead of time. I get my nails done all the time and have never run into this before. I told them it was not right to do this and I would not pay the extra. The women basically tried to humiliate me. I simply left and let her know I would write this in a review. This was wrong and they probably do it often. I will not be back. Plenty of other reputable salons.

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm Open Today
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 6 pm

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