It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.
Not offering user reviews (or ignoring them as a potential marketing opportunity) is akin to alienating 88% of your buying population, depriving them of information they want to help them make their buying decisions.
Products with positive reviews sell 200% more than products that have no ratings or reviews
of consumers say buying decisions are influenced by online reviews
More than 50% of people will refuse to buy products or services that do not have reviews
of consumers say they trust online reviews as much as personal recommendations
of consumers will not purchase from a business that has negative online reviews
Because most businesses do not have their own review system, they are unaware of dissatisfied customers, or worse, when a customer has posted a negative review online.
Negative reviews can spread online quickly as they are far more likely to be clicked and shared than positive reviews.
“The typical business only hears from 4%” of its dissatisfied customers”
If you leave your business unprotected online, negative reviews will rank for searches related to your company name and products. If this happens, they can be very difficult to remove and your reputation has changed overnight.
Consider that if you have a negative online review and it’s seen only once a day for 5 years, that’s 1,825 potential customers who will be scared away by that negative review. Assuming you sell a $20 product, that’s $36,500 in potential revenue lost from a single bad review that ranks online.
“Businesses need a program to regularly encourage satisfied customers to write reviews. These actions of protection also serve as positive marketing and substantially helps a business’ credibility when potential customers Google their brand.”
Learn about how VerView works. You and your brand are more powerful than you realize!
Verview allows you to:
VerView is a proprietary platform giving businesses full ownership and control over their reviews and relationships. These well earned reviews can now be used to help YOUR business grow.
Take control over publishing content and reviews under your own domain name. VerView is built to empower the business owner to take ownership and benefit from existing and new reviews of products, services, and employees.
The VerView platform aggregates reviews directly from Google, combined with existing reviews, thank you emails, verbal testimonials, and various acknowledgements that all get digitally published under your control.
VerView was developed following Google developer guidelines and built to the highest standards in reliability and performance for the purpose of getting results.
By offering customers a place to share their reviews with you directly, you are aware of dissatisfied customers and can respond to and resolve complaints before they are posted to a third party site without your knowledge.
VerView is your review system, not someone else’s. Third party review sites can be helpful, but they take control out of the hands of businesses and are often a place where unsubstantiated attacks can happen, and dissatisfied customers go to vent. We believe third party review sites are not always an accurate reflection of a business’s reputation.
VerView was built following Google developer guidelines to ensure the reviews you publish rank online.
“Lots of good reviews can increase your business’ local rankings in search engines. Currently, Google displays the top three most relevant businesses for any given query. When someone searches for a business in your area that’s like yours, Google uses customer ratings as a major determining factor for whom it places in those top three spots.”
Your potential customers are unaware of the many emails, thank you cards, and referrals that you receive. VerView allows you to easily publish these success stories so they rank and are visible online, helping you convert more sales.
Everyone reviews before buying. Start using your existing customers’ positive experiences to help you sell more. You have many customers that would happily share a review if they had a way to do it.
VerView can be customized so your customers can review by your location, employees, or products. You improve customer loyalty and communication while gaining valuable feedback.
Verview was designed to ensure that no time is being taken away from your day to day business responsibilities. It is easy to set up, and easy to monitor and use. See new reviews as they come in and respond to any customer issue with the click of a button.