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Top Nails

Name: Top Nails
Address: 27740 Santa Margarita Pkwy, Mission Viejo, CA, 92691, US
Telephone: (949) 454-1994
Price range: $$$

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3.5 Google Review

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27740 Santa Margarita Pkwy, Mission Viejo, California, 92691, United States

(949) 454-1994

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Refresh Reviews 3.5

mary stevenson

Mar 13, 2022

I have been coming to the nail solan for 18 years. They are kind, funny always have a smile on there face’s.. I recommend all of them. Enjoy!!

Cami Tam

Aug 9, 2021

Made an appointment for two and showed up on time. My friend was immediately sat and i had to wait forty minutes until someone started on my nails and when she did them all I got was a nail clipping and then she put the nail on, no cuticle push back or filing of the nail. I asked her to do a design I had a picture of and she said she could but it looks horrible and when i asked her to clean it up she said no the nail would have to be longer which doesn’t make sense. In total i’d say she spent 40 minutes doing my nails when it usually takes an hour without a design in my experience. I could do a better job at home and plan to redo them myself. Then they asked for cash and I didn’t see a sign anywhere that said cash only or an atm so my friend had to cover for me. Overall I was very disappointed with this visit and will not be returning.

Charlotte Gulley

Mar 6, 2021

Not a good experience. I asked for gel and she said I needed dip for strength. She didn’t even do a proper manicure, pushing my cuticles back or anything, before she hurriedly slopped on the glue and powder. I feel like dip might be she they does, and she doesn’t even do that well. My nails turned out lumpy and she didn’t paint a nice line around the edges AT ALL. I feel I could’ve done better myself (they look even worse in person). Also, my nail beds are achy, 2 days later... I think she sanded my nail beds too deep in some places, which also contributes to the lumpy result and residual pain. I’m so embarrassed about how my nails look. I’ve already booked an appointment with another salon to have them soaked off and redone. I’m so disappointed. ** UPDATE ** I went back in to show the manager/owner my nails, and she was very kind. She offered to re-do my manicure free of charge to fix the issues. I declined her offer, because I don’t trust the training/expertise of the salon. Instead she offered a partial refund, which shows good customer service in my opinion. I gave 2 extra stars for her kindness and customer relations.

bazookuh

Sep 14, 2021

The guy had a weird black fungus or cut on his thumb which freaked me out. Which was especially awkward since he had just finished giving a pedicure to someone. Also, they are unaware that they physically hurt and burn people with their filing machines. You shouldn’t repeatedly file the same spot over and over again and go so slowly to the point that it burns.

terri davis

May 28, 2021

I was quoted a $15 manicure and when she got done and asked me if I had cash to pay I said no. She said how about tip? Do you have cash for my tip? I was planning on tipping her with my debit card. It's funny how they expect a tip. She charged me $30 because I didnt have cash and I did tip her $10 from my debit card because I understand that is how they make their money but I will never go back. They are rude and my nails were all crooked and she didnt even file them. It took her 15 minutes to do my nails. Stay clear of this place.

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