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Nail Spa Beauty Center

Nail Spa Beauty Center

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4.1 Google Review
5501 E Stearns St, Long Beach, California, 90815, United States
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Oct 15, 2021
I used to go here every 2-3 weeks pre-pandemic. I finally felt comfortable enough to go back and had the WORST experience ever. I started off by asking before I booked an appointment if anyone specialized in nail designs because I wanted a cute Halloween design. The lady said yes and when I arrived I showed the nail tech my picture and she showed it to multiple people saying “this is so cute! Yes, we can do this, it looks so easy!” She went on to put on acrylics and cut me but apologized (I only got acrylics to make my nails easier to put a design on) and then she passed the work on to someone else. When that lady obviously couldn’t make a tiny little ghost shape, they both started saying how it was too difficult because my nails were too short (I asked before she kept cutting!) They both tried and after 2 hours of being there, I asked her to just take the designs off two nails because they looked terrible and asked to paint them all one color. She had the audacity to yell at me and then started yelling at the other nail tech I couldn’t understand what she was saying but just made EVERYONE in the nail shop stare and feel uncomfortable. She eventually apologized but I was already upset and nothing was actually resolved. By the time she finished, I was left with wasting 2 hours and 45 minutes, $40 on nails I didn’t even like, cuts on my fingers and 2 nails without top coats. I still cannot believe this horrible service. I obviously won’t go back, I really wish I hadn’t paid, and I truly hope they learn how to operate a nail shop without being rude. Lastly, changing the towels and cleaning in between customers would be something to learn! Take your money to professionals!

Nov 14, 2021
Been going here for years. Nice and friendly techs. Pleasant atmosphere and clean.

Mar 20, 2022
Used this salon twice. There is too much upselling. It made me very uncomfortable.

Oct 21, 2021
Our nail place for years so glad they were able to open again. Everyone there is good and the deluxe pedicure is well worth it.

Sep 10, 2021
The business owner is unpolite and snobby. She told me the crystals weren't available for the customers. Some of her chairs are not working properly. The gal there never did remove my nail polish. She just sanded the old nail polish off. They kept adding their services and kept adding more amount on my fee low key to make the tab go up, without saying anything. Their staff are polite even though they kept conversating in their language (that part is rude) as neither me or my mother in law speak their language. Who knows if they were saying rude remarks about us. Any, I won't be returning to this place ever!!

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Opening Hours

Mon:9:30 am - 7 pm
Tue:9:30 am - 7 pm
Wed:9:30 am - 7 pm
Thu:9:30 am - 7 pm Today
Fri:9:30 am - 7 pm
Sat:9 am - 6 pm