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NAILBOX LA

Name: NAILBOX LA
Address: 300 S Santa Fe Ave, Los Angeles, CA, 90013, US
Telephone: (213) 229-8832
Price range: $$$

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3.5 Google Review

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300 S Santa Fe Ave #i, Los Angeles, California, 90013, United States

(213) 229-8832 www.nailboxla.com

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Refresh Reviews 3.5

Jessica Stewart

Mar 12, 2022

I made an appointment for a manicure and pedicure for 10am. Due to traffic, I was running late by ten minutes. I called at 10am when they opened to let them know I was running late. When I arrived to the salon, at 10:08, I was told to pick colors. After picking the receptionist said I could take a seat in the waiting area. I asked how long the wait would be and told 30-40 minutes. Absolutely not!

Candice Yang

Dec 24, 2021

Found my local spot after moving to Arts District. I appreciate their website appointment system and able l to specify who I want for each service. I only go to Yvonne for gel mani and she is super easy going. I typically do simple designs but if you're looking to do artwork, she's got the artistic level of attention to detail to make it look perfect!

Leticia Francois

Feb 10, 2022

These are the rudest nail technicians. Horrible experience! The technicians are racist. No doubt!!! Have gone to this location 2x and the customer service is clearly clear that they do not want our business. Absolutely rude!!!! Do not waste your time or $$$$$!! I promise you. There was only one person getting their nails done at the time when I came in with two other nail technicians just sitting there with the receptionist doing nothing. When I asked about "gel extensions" the woman spoke in a condescending manner and stated she had no ides what I was talking about and proceeded to ask the nail technician about it and came back and said she still didn't know what I was talking about. I then showed her the picture that's on their Instagram page that has hashtags that say "gel extensions" and then her amnesia went away and she proceeded to see if there were any "appointments" available even though there was only ONE PERSON getting their nails done and two technicians unoccupied and no other customers waiting inside or out for an appointment. At the time when I went in it was around 12pm; this is significant due to the fact that the woman told me there was nothing available until 2pm. Her tone her approach was just uncomfortable and unnecessary and I will never go again ever.

Candace Stephens

Nov 2, 2021

I am sad to read all of the poor reviews. I have been to this nail salon a few times and my experience has always been enjoyable and my nails looked great. I appreciate that the employees here all (at least when I have visited) have their nails done. It baffles me that anyone would run a salon and not require employees to showcase great nails. - Anyway, both woman who have addressed my nails were gentle, clean and pleasant to communicate with. Prices we're always as stated and I was in and out no issues. In addition, the location is big and open with open air flowing and I will always choose fresh air over small cramped salons. Would recommend.

Samantha K

Sep 22, 2021

Unfortunately after my pedicure I got an infection in both my big toes.

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