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Best City Nails II

Best City Nails II

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4.1 Google Review
32240 Temecula Pkwy, Temecula, California, 92592, United States
(951) 302-0166
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Feb 4, 2022
Older looking salon with worn spas and tables, slightly dirty, very cramped- which was all not a big deal to me. Staff is very relaxed and comfortable with their workplace. They were all socializing and trying to talk to each other from across the salon which was not at all okay because they would look away from what their doing and be filing without looking. It kinda felt like riding in a car with a stranger who was texting and driving the whole time. It also made it extremely loud in there. I also noticed the way they greeted people when they came in they just yelled from across “hello what do you need?” I got a matte coat and had asked him to put a second coat on because i could still see shine on the edges. I basically asked him to fix his sloppy details. He tried to tell me no but I proceeded to ask and then he gave up and finally did it. He was so mad he was literally yanking my hands and when he was done he literally snatched the UV light while i was taking my hand out and walked away. Poorest attitude ever. Prices are okayish for Temecula but for a salon THAT dated and the quality and service you get definitely not worth going. Pedicures are very expensive here! She was super nice and did a wonderful job but the $40+ pedicure was a scrub, cuticle care, polish, and cuticle oil literally the most basic treatment. What they advise is about $5-7 more because they add made up charges. How are you going to try to charge me $6 for the shape of my acrylics? Shaping the nail should be included in the price of the set 🙄 I understand a charge for length, color etc but not shape. I called them out on it and dropped the charge. Very unprofessional to say the least. Definitely the rudest type if people in there.

Aug 3, 2021
Kevin did an amazing job! I love my nails! I got a same day appointment and great prices unbeatable! Great customer service and always upfront with pricing changes or upgrades. I think I just found my new nail spot. Now to try the pedicures next...I can't wait.

Dec 13, 2021
Could take me right away with a full house at Christmas very nice shop and close to home!

Aug 22, 2021
Love how quick they get me in, especially as a walk-in. I believe I had a new girl this time as everyone was telling her what to do, but you wouldn't know it otherwise, she did an excellent job. My nails were beautiful! Love this place! ❣

Jun 30, 2021
MUST READ!!! Very disappointed with the quality and service I got from Ken; not to mention the price! On Friday June 25, I came in to get a full set with Ken. I showed him a picture of what I wanted (see picture) he said it would be $65. I asked him if he had time and he said yes. From the beginning he was rushing me and when I would ask him a question (while doing my nails) about the style, shape, color, or anything he would say “I don’t know, you decide, I don’t have time”. I tried been friendly with him, smile, and be kind but inside I was feeling bad because of how he was acting with me. He even got upset when I told him 2 of the nails ( on each hand) needed to be matte. He saw the picture so he should’ve known that they were matte nail polish. The art work looked like a kindergarten did it but he was charging $65 for it? See pictures below. I spoke to the manager, Kevin that day and he had another girl fix the art on the matte nails. See pictures below. Honestly, I felt horrible telling the manager and even writing this review BUT if you’re gonna charge that much GIVE QUALITY WORK. The shape of the nails was poorly and quality some of the worst I’ve ever gotten. You can see in the pictures. One of the nails broke that night, the pinky, I glued it back, and the other one broke yesterday when taking off my watch! That’s insane. This morning I called, K asked for Kevin and the lady said he wasn’t there. I told her what happened and that I thought Ken needed to fix it. She said “you come in, you get charge again, it’s not his fault your nails broke!” Excuse me??? It is when you do poor work, don’t add enough acrylic as you can see in the pictures, and still have the audacity to charge that much. At the end I ended up paying $75 and 3 hrs of my time. Extremely disappointed.

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Opening Hours

Mon:9:30 am - 7 pm
Tue:9:30 am - 7 pm
Wed:9:30 am - 7 pm Today
Thu:9:30 am - 7 pm
Fri:9:30 am - 7 pm
Sat:9:30 am - 7 pm