Nail Perfection

Nice nails BUT workers should be more careful when they answer phone calls and do nails at the same time. Some worker bleed my friend's finger while doing her nails and answering a phone call. Price was also unreasonable. $45 for gel manicure ($50 including tip). The workers' attitude was also not so nice.

I come in at 5:55pm for an appointment for 2 at 6pm. I was not greeted as I came in and walked to the front desk. I was there for about 30 seconds purposefully making contact with someone right there, and nothing. Another woman walked up and I was asked what we wanted, then asked to sit. My friend comes in a few minutes after me and we wait. 15 mins go by and we're getting antsy, so we just go look at colors. 6:20pm rolls around and another set of 2 comes in for their appointments at 6:30pm and are told there's a wait because a prior group was late and now they're behind and still finishing them up. We weren't told this, we just overheard for the first time. They then decide to leave. Another woman comes in at 6:30pm for her appointment at 7pm, and gets told the same thing, and even was asked to come another time. Again, my party was never told this, so we learned second hand. We weren't seen until almost 7pm before we were seen. I wanted to leave at least 3 times, but we didn't. We should have, because my nails were awful. I understand that when folks have a line of customers, they feel the need to rush. However, this almost always comes with quality taking a hit when they rush. And this was the case. My nails were longer than I asked, even though she said she'd file them down later. An index nail was crooked, and when I asked her to fix it, she couldn't seem to see what I was talking about. I asked for rounded nails with no taper on the sides, and since she put on a nail wrong, there was a taper. I pointed it out and asked if she could leave more acrylic there to fix later, and she reassured me she would. Didn't happen. I wound up going home and redoing my nails myself. Doing so, I found that a thumb was so thin, that it just bent and dented while filing. The hell is that? Don't let inconsiderate patrons ruin another patron's time. Because of this, I have ZERO intentions on coming back. Which is a bummer because the other person in my party came once before and had a great experience. Her nails were also done way better than mine, so her manicurist didn't let the rush get to her. Wish I could say the same about mine.

I been going to Julie since 2010 when she was working at another establishment, her and Mary open this new place and I am very happy. She does fantastic job, my niece got married and I told her that her colors were going to be purple, silver and white and she did a fantastic job combining those colors

I just recently moved to Santa Clara. I had been going to a salon close to my home, the 3rd time I was more disappointed than the first couple times and decided I must find a new place. I googled and found Nail Perfection had 5 stars and loved the nails I saw in the pics. I dropped in and Lynn took me right away. The name of the Salon says it all, my nails were perfect and I enjoyed myself. We chatted quite a bit which was a very pleasant change from the other salon, that only spoke between themselves in their language. I will be going to Lynn from now on!!!!! If your looking for something fresh and new or you are only somewhat satisfied with your salon. PLEASE GIVE NAIL PERFECTION A TRY!!!! You won't be disappointed!!!!!

Worst customer service ever. Never going back to this place. Nobody in this shop understands english and they have no value for your time. I took an appointment for 2:30 PM and they start service only at 3:30 and it took they bloody 2 hours to finish a pedicure and manicure. That too for the sloppy work. I showed them a nail art upfront and the lady says she can do it. Finishes my pedicure(pathetic job) and then when she gets to my nail she says there's a lighter shade in the nail paint compared to the one on my feet. Bloody. Messed up the whole experience. Never ever going there again. Such a waste of money,time and energy.