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Polished Nails & Spa

Polished Nails & Spa

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3.5 Google Review
639 Trancas St, Napa, California, 94558, United States
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Refresh Reviews 3.5


Jan 29, 2022
Honestly the worst manipedi my fiance and self have ever had. It was slow and still we felt rushed. Awesome chairs and they were friendly but my cuticles weren't trimmed at all. Won't go back. Also verbal pricing was confusing as both of us understood one thing and the charge at the end was 15 dollars more than we agreed on. Beware when discussing services and prices.

Jun 22, 2021
I went for a basic pedicure, gel polish. When I arrived they said they were able to take me in and to sit down. The lady didn’t put a plastic till I told her I refuse to sit down without a plastic in the tub! She then placed a plastic and turned on the water and walked away , the water was burning hot ! She did not make sure it was a temperature to my liking and comfort. I told her it was way to hot, she said “yeah , yeah I turned it off” . Was very rude about it. I then noticed she used the same wet towel on my feet from start to finish, did not bother to grab me a new towel after she was done scrubbing my feet and what not. She continues to use the wet towel and lays it down where my feet are placed . While she is cutting my nails and polishing them my feet would not stay in position due to them sliding off with this wet soaked towel! She continued to be very rude as the service went on, every time my foot would slip from position she would man handle my feet (meaning with force and frustration) and place them back into position. I told her it is because the towel is wet . Her whole body language was just off . I did not feel comfortable at all. I had chosen a red color for my toes . Her work becomes worst very sloppy after that. I voiced out that she had gotten red polish on my skin and kindly asked her to clean it . She was not understanding me. The gentlemen who worked there knew English and I had asked him to translate . He did , she “cleaned” it but not completely. She had red nail polish all over her fingers and hands while working on me . It was just a mess . I again voiced out that there was still polish on my skin and that red stains! No one listened to me after that . At this point I was frustrated for having a bad experience. She then did layers and layers of polish on one big toe so that nail looks lumpy . She would not do it layer by layer and dry as she went . She kept packing on more polish ! The other big toe looks like I need a fill already ! She did not paint it all the way down the base line of the nail, not to mention my toe nails are all different length, some long some short, she did not file or trim evenly at all. Save your time energy and money and go else where . These people are rude , I remember going here once for my nails , and over hearing other people complaining about their horrible service! Never again.

Oct 11, 2021
My favorite "toe" place in town

Feb 4, 2021
Great Service. Reasonably priced for superb service

Aug 27, 2020
It was my first time coming here and I’ll definitely be coming back. Tim did my nails and did an amazing job. He really did. First time that I haven’t come home and picked at my nails after having them done. Two weeks later and they still look as good as they did the when I left. The salon is very clean and staff was very nice. They are doing their part in social distancing as well, which I very much appreciated.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm Open Today
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 6 pm

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