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Blue Water Day Spa - Napa Valley

Blue Water Day Spa - Napa Valley

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4.4 Google Review
1763 2nd St, Napa, California, 94559, United States
(707) 252-7079 bluewaterdayspanapa.com
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Google Reviews

Refresh Reviews 4.4


Mar 1, 2022
This is a quiet peaceful day spa that was inviting as well as welcoming. The staff were very professional and friendly . I took my two older daughters here for a girls day and the treatments were relaxing and the estiticians were very knowledgeable of the products used will definitely return Thank you Blue Water day Spa :)

Feb 7, 2022
Wonderful experience. I felt well cared for.

Nov 24, 2021
Blue water day spa was the perfect place for my day of getting pampered. I started with the full body exfoliation, and shea butter wrap, it left my skin feeling so smooth, my massage after was divine, it was so relaxing and my therapist found all my tight spots. Left me feeling smooth and less tight. I ended my day with a facial. My frist ever and I loved it. The ladies were very knowledgeable on products, and recommended products best for my lifestyle.

Jan 27, 2022
This business has the worst customer service and rudest management I’ve ever encountered. First, they move my appointment to an earlier time because they made a booking error. I told them I was coming from a winery and will not be able to make that time and wanted the time that I booked. They said it’s no longer available, so I had to rush to leave the winery early but still ended up 30 mins late to the appointment. Second, they charged me for the whole 1.5 hour massage but I only got 1 hour because I was late for the appointment they wrongly booked. Next, I email management about my disappointment in their customer service and how they treated me. I explain that I’m not looking for compensation I just want to give feedback. Kimberley(manager/owner) straight up harassed me via email and said “we are not threatened by you and we don’t bargain, we have standards” bla bla bla the email is lengthy and shockingly stupid. I can’t believe they treat their customers like this. I’m not the only one the management fought. There are some pretty bad reviews out there. I should have listened to all the bad reviews… Will never come back.

Jul 16, 2021
Best 90 min Swedish massage I've ever had .I left feeling relaxed ! Loved the vibe when you walk in ! Very clean! Super friendly staff. I already made my next appointment

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm Open Today
Thu:10 am - 6 pm
Fri:10 am - 6 pm
Sat:10 am - 6 pm

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