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Serene Nail Spa

Name: Serene Nail Spa
Address: 119 Ace Pl, Helena, AL, 35080, US
Telephone: (205) 624-4599
Price range: $$$

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119 Ace Pl, Helena, Alabama, 35080, United States

(205) 624-4599 www.facebook.com/serene.nail.helena

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Holly Nuffer

Feb 13, 2022

No matter how busy they are, they have never turned me away. It's difficult enough to find a salon open on Sundays, but these ladies work so hard! I came in today, knowing they would be busy, it being the Sunday before Valentine's, but I broke a nail when I was trying to hammer something and didn't want to show up to work tomorrow like that. I knew there would be a wait, but I didn't mind. Other customers were not very understanding and were feeling entitled to immediate service, even though they showed up on the Sunday before Valentine's 🤦 One lady started to get annoyed because they started on my nails, even though she was still in the middle of getting her toes done. Makes no sense! As soon as she was done with her pedicure, they wrapped her nails and they started on someone else while her nails were soaking in the foil. She got even angrier, even though she could see that they were very busy! She didn't even wait that long before she took off the foils herself and said she was going to pay for her pedicure and leave. She kept saying that they did everyone before her. I guess she thought that they shouldn't tend to other customers while she was getting her pedicure and her nails were wrapped. How entitled can you be? I'm sorry these nail professionals had to deal with this lady. Ladies, be patient and appreciate your nail techs! No customer is more important than the others! I should also add that my nails never ever lift before they should and this is the only place that has ever gotten the shape right! I will gladly wait longer to be a customer here ♥️

Nikki Butler

Jan 31, 2022

Quick and friendly service. Did exactly what I wanted no problem

Riley Busby

Jul 17, 2021

My quick and easy pedicure ended up taking 1.5 hrs due to my tech being more concerned with her phone and other customers coming in the door. She was talking (very aggressively) on the phone for the majority of my time there. I became very frustrated the first 5 minutes and wished I would have excused myself at the beginning. Go somewhere that is more professional where the nail techs actually care about their customer

Nicole Waters

May 14, 2021

Vicky at Serene Nail Spa has been taking care of my nails for over 10 years! She is always so gentle, kind, and takes her time! I am always pleased with the work and customer service! All of the nail technicians at Serene Nail Spa are fabulous! 10/10 recommend! ❤️

Kaitlyn Nelson

Aug 10, 2021

I came in on a Sunday and arrived less than 10 minutes after opening. There were two people already there getting pedicures. My normal salon doesn’t open until 12 on Sundays and I was in a rush so I decided to give this place a try since it’s close to home and had a decent rating. Upon walking in, I struggled to find a nail polish that looked decent. There were not many color options and most of the polishes looked old and had began to separate. Even after shaking it to mix it and see the true color, it didn’t seem to do much good. I had came in needing a pedicure and the employee asked if I wanted a manicure too. I asked how much to paint my fingernails and she told me $48. That didn’t include tips. Just nail polish. Not gel. Not SNS. I declined and said I would just do a pedicure. She never told me the price of a pedicure but if it costs $48 to paint fingernails, I figured it would be steep. Their prices are not listed anywhere in the salon or online. However, I was willing to pay because I would be saving time and wouldn’t be late to where I had to be at 2. I understand there were people in front of me, but after waiting 40 minutes and the other ladies weren’t anywhere near done, I decided to leave and just make the drive to my normal salon where I was seen immediately. I have no intention of coming back. Very poor customer service and didn’t seem very clean.

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Opening Hours

Mon:9 am - 7 pm

Tue:9 am - 7 pm

Wed:9 am - 7 pm

Thu:9 am - 7 pm

Fri:9 am - 7 pm Today

Sat:9 am - 7 pm