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Gadsden Nails

Gadsden Nails

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4.1 Google Review
5072 Pinnacle Square #102, Birmingham, Alabama, 35235, United States
(205) 810-5115
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Refresh Reviews 4.1


Jan 27, 2022
Beautiful work. Very relaxing. A little confusing though when I didn’t know what I wanted and kept being pushed towards acrylics on both visits. The first I ended up with gel polish which I liked but wasn’t what I went for and seemed too expensive for me. The second time (after almost giving into acrylics) my nail tech explained the dip which I did instead and I love!!

Oct 16, 2021
* revised report * 10/16/2021 last week I rated this place at a one star because of the experience I described below. So I’d like to share how they made this right. The owner saw my complaint below and found me on another social media platform. She explained to me that she was sorry for the experience that I had and they would like to make it right. She went out of her way to find me and contact me multiple times to see when she could make it right. I came back this morning and they did a phenomenal job. They did all the things the other technician failed to do. I have also added new pictures of the work they did on my nails today. The mere fact that the owner went out of her way to find me to make this right and then provide an exceptional experience at no cost after-the-fact speaks volumes about this business. I am completely happy with the job well done today and I very much appreciate the sincerity and care shown today. I now know who to make an appointment with, and I’ll be back. Thank you Gadsden nails. Original experience: So the experience was not good at all. I’ve been here before and have had way better experiences but the experience I had yesterday was just garbage. The woman who did my nails I had to correct multiple times. She didn’t even check for the evenness of one hand to the next. So I had to do that myself and then tell her where things needed changes. When I asked about the changes to be made she told me that I had old nails. OK? What does that even mean. Really upset me but I didn’t say anything. When We get to the polish part, The work was sloppy. There were ripples left in the polish itself. I had to again correct these things by saying I needed them fixed. We had to adjust to different times. I was so frustrated by the time I left I didn’t even wanna fight about the polish that was left of my skin around my nails. I’ve gotten my nails done at a lot of different places but this was by far the worst experience I’ve had in years. It could’ve just been the technician who worked with me but all the same she did an awful job and it cost me $40 for a fill and gel polish. Which comparatively speaking is expensive I would not recommend this place, I know that all nail salons have better technicians than others but if I were to ever return to this place I would specifically not ask for this woman.

Jan 29, 2022
My daughter & I have been coming here for years now. Now my daughter brings her boyfriend too, lol. He loves it! Staff is always pleasant & does skilled work! I have never seen this place unclean!!! Definitely our fav😍

Dec 22, 2021
This is a very nice nail shop. Clean and comfortable. As this was my first time, Cindy the tech was thorough with pedicure and gel polish change.

Mar 17, 2022
Excellent service and they all do a wonderful job,no complaints

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm Open Today
Sat:9 am - 7 pm