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Pure Essentials Day Spa

Pure Essentials Day Spa

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4.6 Google Review
1716 University Ave S #103, Fairbanks, Alaska, 99709, United States
(907) 457-7873
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Refresh Reviews 4.6


Feb 13, 2022
The massage was wonderful, customer service at the front desk was not. I was told that the gift card I had was not one that they accepted. I replied that the purchaser of the card had told me she had called there and verified that they would accept it. The response was “no one here would have said that.” And then I was asked how I would like to pay. Since I was not expecting to pay, I was visibly upset. I was not offered any discount or any more of an explanation. Since it was not the masseuse’s fault I did pay, and left a tip. But that could have and should have been handled much differently if they want to keep me as a customer. I will not be going back.

Feb 12, 2022
Jada was great! She took her time and asked me a lot questions to make sure the cut was done the way I wanted. She explained the products she used and ways to combat the dry static hair of winter.

Feb 3, 2022
I love going to Galina. She does amazing haircuts and always gives me exactly what I ask for.

Dec 7, 2021
Excellent services, people, and atmosphere. All the services I’ve used (haircut, pedicure, facial, massage, wax) have all been fantastic. A huge bonus for me is that masks are required and everything is very clean.

Feb 12, 2022
Very professional! Facility took active and thorough precautions for COVID.

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