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Vernon Square Liquor Store Ltd

Vernon Square Liquor Store Ltd

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4.4 Google Review
4400 32 St, Vernon, British Columbia, V1T 9H2, Canada
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Refresh Reviews 4.4


Nov 20, 2022
The WORST customer service I've ever experienced. The ladies are extremely rude, aggressive and accusatory. I am young (of age 21) and felt discriminated against because of this. I am completely shook by the power tripping bully behaviour (mocking and laughing) of these older ladies. This was an extremely traumatizing experience for me. I would have never expected this from three elderly ladies. I understand taking this job seriously but these ladies lack good judgment/common sense. Based on other reviews I'm not the only one feeling this way, Will never be going back. You've just lost my business and my whole family's. I will never recommend this place to anyone.

Dec 5, 2022
Today was the first time I've been to this location in years. I brought my 12 year old son with me. I was looking around for a Christmas gift for a co worker. No one approached me asking if I needed help. When I decided on my purchase, the lady at the till asked my son for ID. I told her he's underage and that he's my son. She said I can't sell you this because you brought a child along.?! Seriously?! I told him to go wait outside which he did. The lady then said, I still can't sell you anything. Why not i said confused. She said because you brought a child to the store. He wasn't carrying anything. He didn't touch anything. Totally bogus! I am so steamed about this. I plan to tell anyone who will listen how insane this is. So what is the age limit to where the staff will allow a minor into the store with a parent? A toddler? This is not aBC regulation. This is a one off store policy. Seriously screw this place! It's been so long since I've been this mad at a store.

Feb 16, 2023
Great customer service

Aug 6, 2022
I've called this place a thousand times, left many voicemails. No one has ever gotten back to me. I was looking for a certain product, but they must not care about their customers, for they won't even answer their store phone or respond to voicemails. Terrible customer service

Mar 19, 2022
The manager who was operating a till told me I was to leave my 1000$ e scooter at the till with them, I told them it was too expensive to leave with anyone. She promptly told me in a very rude voice that I could go somewhere else, her reasoning was to protect merchandise. I had the scooter powered off and was pushing it by hand. Very very rude woman and I will not be shopping there again.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 10 pm
Tue:9 am - 10 pm
Wed:9 am - 10 pm
Thu:9 am - 10 pm Today
Fri:9 am - 10 pm
Sat:9 am - 10 pm

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