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Sidewalk Spirits

Sidewalk Spirits

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3.6 Google Review
1581 E Vista Way, Vista, California, 92084, United States
(760) 945-7580 spiritsreserve.com
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Google Reviews

Refresh Reviews 3.6


Oct 18, 2022
The absolute worst customer service I’ve experienced. Ordered as a gift early September. The bottle was reported damaged by UPS. I was told multiple times by the staff (Bryan) that there is nothing they can do. In addition I was instructed to do all the UPS claim filing etc despite they have to receive and reply to the claim. Even after filing they continue to state they can do nothing. Still not here… and won’t be here… They continue to refuse to either resend me the item ($120) that I paid for or refund me. IF it ever makes it here I’d be happy to send it back at this point. Go with anyone else but this business. Caskers for example was amazing. Resent a broken item asap after finding it was damaged and didn’t have to fill out a thing.

Sep 10, 2022
I have been looking for Deaths Door Gin for about 2 months now, I was really excited when I found it here!! Great experience, great price, I will definitely be back!!! Shipping took around 1 week total after the order was placed, pretty standard.

Dec 13, 2022
Placed an online order for four 4-packs. Only received three. They claim to have reached out to me, but never answered the phone when I was calling during their delayed shipping time, and are only responsive now that I've reported an issue. Won't refund my money either. Will edit review once/if resolved.

Aug 4, 2022
I ordered a few bottles in May expecting them to be delivered in a reasonable timeframe. Fast forward to August and I just received two of the three bottles I ordered. There has been minimal communication around my order being split up as well as the delays. Whenever I would ask for updates, they would say that my bottles would be shipped “soon.” I’d avoid ordering anything from this online shop if I were you. I purchased the same bottles from a different online store (Third Base Market & Spirits) and everything arrived within a week.

Jul 11, 2022
I placed an order with this establishment online on 6/22/22; it is currently 7/11/22 and my order has not shipped. I’ve sent three emails and made two phone calls. My first email (7 days after placing the order) was replied to saying “they would do their best to ship my order that day”. When that didn’t happen I called on 7/1/22; someone answered and said the same thing- “they’d do their best to ship it today” as i mentioned today is 7/11/22, and My order still hasn’t shipped and no further correspondence has come. Delays are understandable; this is bad business. This item was supposed to be a gift and at this point is nothing but a frustration.If my items ever ship I’ll gladly update my review. But until then buyers BEWARE.

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Opening Hours

Mon:8 am - 11 pm
Tue:8 am - 11 pm Today
Wed:8 am - 11 pm
Thu:8 am - 11 pm
Sat:9 am - 12 am

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