Sidewalk Spirits - Distillery - Vista, CA - VerView
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Sidewalk Spirits

Sidewalk Spirits

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3.6 Google Review
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1581 E Vista Way, Vista, California, 92084, United States
(760) 945-7580 spiritsreserve.com
Whiskey Bourbon Vodka Beer Gin Liquor
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Google Reviews

Refresh Reviews 3.6
Oct 18, 2022
The absolute worst customer service I’ve experienced. Ordered as a gift early September. The bottle was reported damaged by UPS. I was told multiple times by the staff (Bryan) that there is nothing they can do. In addition I was instructed to do all the UPS claim filing etc despite they have to receive and reply to the claim. Even after filing they continue to state they can do nothing. Still not here… and won’t be here… They continue to refuse to either resend me the item ($120) that I paid for or refund me. IF it ever makes it here I’d be happy to send it back at this point. Go with anyone else but this business. Caskers for example was amazing. Resent a broken item asap after finding it was damaged and didn’t have to fill out a thing.
Sep 10, 2022
I have been looking for Deaths Door Gin for about 2 months now, I was really excited when I found it here!! Great experience, great price, I will definitely be back!!! Shipping took around 1 week total after the order was placed, pretty standard.
Dec 13, 2022
Placed an online order for four 4-packs. Only received three. They claim to have reached out to me, but never answered the phone when I was calling during their delayed shipping time, and are only responsive now that I've reported an issue. Won't refund my money either. Will edit review once/if resolved.
Aug 4, 2022
I ordered a few bottles in May expecting them to be delivered in a reasonable timeframe. Fast forward to August and I just received two of the three bottles I ordered. There has been minimal communication around my order being split up as well as the delays. Whenever I would ask for updates, they would say that my bottles would be shipped “soon.” I’d avoid ordering anything from this online shop if I were you. I purchased the same bottles from a different online store (Third Base Market & Spirits) and everything arrived within a week.
Jul 11, 2022
I placed an order with this establishment online on 6/22/22; it is currently 7/11/22 and my order has not shipped. I’ve sent three emails and made two phone calls. My first email (7 days after placing the order) was replied to saying “they would do their best to ship my order that day”. When that didn’t happen I called on 7/1/22; someone answered and said the same thing- “they’d do their best to ship it today” as i mentioned today is 7/11/22, and My order still hasn’t shipped and no further correspondence has come. Delays are understandable; this is bad business. This item was supposed to be a gift and at this point is nothing but a frustration.If my items ever ship I’ll gladly update my review. But until then buyers BEWARE.

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Opening Hours

Mon:8 am - 11 pm
Tue:8 am - 11 pm
Wed:8 am - 11 pm
Thu:8 am - 11 pm
Sat:9 am - 12 am Today