I normally shop at this Total Wine, but checked out the Bevmo across the highway since it was closer to my errands for the day.
Man, was that was a mistake. The Total Wine here has better prices, friendlier staff, and a more well kept with a tasteful decor.
The staff are very welcoming, and eager to give recommendations if you ask. The employees are well dressed in business professional attire, and you can tell they enjoy their job.
One time, I was in search for a rare but limited stock tequila. The manager had checked the stockroom but said he did not see any available. I browsed the store and proceeded to leave with my other purchases, and he caught me as I was leaving. He had said he believed he found what I was looking for, and we headed back the customer service desk. Ultimately, it was not what I was searching for, but I was truly touched by the effort he put to look for what I was seeking. The managers and staff here have gone above and beyond to search their stock room for items listed at limited quantities. I can tell that they make a great effort to satisfy the requests for customers.
Many brick and mortar stores will not go the extra mile to look for low stock items, but I believe that this Total Wine does its honest best.
I will continue to shop at this Total Wine for its great prices, and its warm and welcoming employees.
