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Rancho Liquor

Rancho Liquor

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4.8 Google Review
Temecula, California, 92590, United States
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Google Reviews

Refresh Reviews 4.8


Jul 29, 2022
Update: I finally got ahold of someone there, and he was really helpful. He looked back at the order, saw that I was only sent 4 of the 6 bottles I ordered, and refunded me for the 2 bottles I never got (because their online inventory was incorrect and let me place an order for more product than they actually had). The whole ordeal was extremely frustrating, but once I was actually able to get ahold of someone, the whole issue was resolved quickly, and the worker was really kind and apologetic about it. ********************************************* I ordered 6 bottles of a rum (some to be gifted to family) that is difficult to find anywhere else. I was charged for all 6, but I only received 4. Not only was I not notified that the ordered amount changed, but I wasn't refunded the difference, and I tried contacting them numerous times (via their website's "contact us" page and by leaving a voicemail) regarding the issue without getting any kind of response. So basically this was theft since I paid for a product that they never gave me. Absolutely ridiculous. It would have been totally fine if they had just contacted me to let me know that maybe there was an error with their online inventory or something and then sent me a refund, but zero communication is completely unacceptable. Use caution when doing any kind of online ordering from them. I understand that business can be busy and things can fall through the cracks. If the company rectifies the issue for me by either refunding me for the bottles I never received, or by actually sending me the two missing bottles (preferred option), then I would change my rating, because I really was happy to find this particular product offered there and at a reasonable price!

May 21, 2021
Excellent service, Milan helped me a lot!! He is nice, friendly and attentive person.

Feb 20, 2021
Highly impressive selection. Prices better then the big name Beverage stores. Will shop her again!

Aug 7, 2021

Nov 4, 2019

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Opening Hours

Mon:8 am - 10 pm
Tue:8 am - 10 pm Open Today
Wed:8 am - 10 pm
Thu:8 am - 10 pm
Fri:8 am - 10 pm
Sat:8 am - 10 pm

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