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Rancho Liquor

Rancho Liquor

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4.8 Google Review
Temecula, California, 92590, United States
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Refresh Reviews 4.8


Jul 29, 2022
Update: I finally got ahold of someone there, and he was really helpful. He looked back at the order, saw that I was only sent 4 of the 6 bottles I ordered, and refunded me for the 2 bottles I never got (because their online inventory was incorrect and let me place an order for more product than they actually had). The whole ordeal was extremely frustrating, but once I was actually able to get ahold of someone, the whole issue was resolved quickly, and the worker was really kind and apologetic about it. ********************************************* I ordered 6 bottles of a rum (some to be gifted to family) that is difficult to find anywhere else. I was charged for all 6, but I only received 4. Not only was I not notified that the ordered amount changed, but I wasn't refunded the difference, and I tried contacting them numerous times (via their website's "contact us" page and by leaving a voicemail) regarding the issue without getting any kind of response. So basically this was theft since I paid for a product that they never gave me. Absolutely ridiculous. It would have been totally fine if they had just contacted me to let me know that maybe there was an error with their online inventory or something and then sent me a refund, but zero communication is completely unacceptable. Use caution when doing any kind of online ordering from them. I understand that business can be busy and things can fall through the cracks. If the company rectifies the issue for me by either refunding me for the bottles I never received, or by actually sending me the two missing bottles (preferred option), then I would change my rating, because I really was happy to find this particular product offered there and at a reasonable price!

May 21, 2021
Excellent service, Milan helped me a lot!! He is nice, friendly and attentive person.

Feb 20, 2021
Highly impressive selection. Prices better then the big name Beverage stores. Will shop her again!

Aug 7, 2021

Nov 4, 2019

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Opening Hours

Mon:8 am - 10 pm
Tue:8 am - 10 pm Today
Wed:8 am - 10 pm
Thu:8 am - 10 pm
Fri:8 am - 10 pm
Sat:8 am - 10 pm

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