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Urban Wine + Liquor

Urban Wine + Liquor

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4.0 Google Review
200 Congress Ave., Austin, Texas, 78701, United States
(512) 480-9463 www.urbanwineliq.com
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Google Reviews

Refresh Reviews 4.0


Oct 28, 2022
Decent selection. Weird customer service. Beware of akward moment if trying to talk to sales rep. Maybe next time better. Just go in and buy what you want and don't say a word. The guy seems to prejudge customers or something.

Dec 22, 2022
The last time we spoke, I called your store and you put me on hold for over 30 minutes while I waited for you to give the sales person standing in front of you an order while you talked about your recent vacation. When the salesman left your store I could hear you walking around whistling to yourself in an empty store so I sent you a text to your cell phone while I waited on hold to remind you that I was still waiting on hold for over 30 minutes. You walked over the counter and hung up the phone in my face without saying a word. Sir, It must be slow in your store for the holiday season if you have time to respond to Google reviews from several months ago. Maybe people are choosing to shop somewhere else? I chose to still do business with you after you ordered a mixed 6pk and returned 1 bottle upon delivery. It turns out that this was not a wise decision. After reading your other reviews it appears that other people share the same opinion. Total nut job.

Jan 3, 2023
There are better places to shop in Austin Tried to give them another shot. Whoever was managing the place was being rude and treating the delivery guys completely disrespectfully. I won’t shop somewhere where that is tolerated.

Nov 7, 2017
Absolutely fabulous find! Incredible selection of wine and liquors - with the wine meticulously organized and exceptionally priced. Owner is beyond helpful, knowledgeable and very approachable.

Nov 24, 2021
Don’t believe everything you read. A few disgruntled customers can pollute the entire pool. Buck was friendly, charming, extremely knowledgeable, was playing the Dead, and is a fellow Tulane alum. Small world. Wholeheartedly recommend this store!

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Opening Hours

Mon:10 am - 9 pm Today
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm