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Vanessa's Liquor

Name: Vanessa's Liquor
Address: 5819 Gulf Fwy, Houston, TX, 77023, US
Telephone: (713) 921-5800
Price range: $$$

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5819 Gulf Fwy #200, Houston, Texas, 77023, United States

(713) 921-5800

Whiskey Bourbon Vodka Beer Gin Liquor

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Refresh Reviews 4.0

Kingdom Concepts

Aug 1, 2021

I went on Saturday and the cashier was on the phone with some guy and called out the price of my purchase and when I asked how much the items were she gave attitude. She said 'check your change". Then I told her to just give me my money back and she said she could not do a refund on liquor. I told I just ask a question no need to get rude. The prices are on the shelf not the merchandise, I explained that I had not left the store and did not want to give her my business. She just looked at me as if I was bother her. I left but since no signs of management was around I took to social media. I have been going regularly buying patron, crown royal and hypnotic ever 2-3 days spending about $50 to $100. Promise never to go back. This place has horrible service the ladies that run the register need to be taught some customer service skills. You are there to work not talk to your friends on the phone. You are paid to sale and its so sad that you miserably fail in something so simple.

Mario Moreno

Feb 17, 2023

Good pricing

Steven Martinez (Brave)

Dec 27, 2021

Small family owned business that has a large variety of the common liqour staples. If you want some high end or top shelf brands they are not the liqour store for you. Usually the lines are small so you can get in and out quickly and back to your festivities.

Jen Campbell

Jul 10, 2021

ALWAYS have what I need in stock. Super friendly staff. Prices can't be beat.....yeah, change that.....went in today. Husband has been telling me for months now that they are overcharging for a bottle or give him a different price for the same bottle Everytime he goes in. Today he went in and got a small bottle. I sent him back in for a larger one. He comes back out and says she won't sell to him. I go in and ask her what the problem is.. she tries to tell me she can't understand him and he's drunk. Woohoo!!! REALLY!!!!???? I told her he just got off work and was tired and was probably mumbling. She had no problem selling him a bottle 1 minute prior?!? She said she had to protect her job. We will not be back. I've seen her on more the 3 occasions refuse service to patrons that did not look or smell drunk to me and I was overcharged on my receipt today.

Gitana Susanna Michelle Askgitana

Aug 31, 2021

The woman working is very rude and unhappy with her job. Her customer service is rude. I feel sorry for the owner that I have to leave this review. I called before hand and asked if they had a product she said yes and I told her I was sending my son. I’ve spent over 1,500 dollars there and I will never go back.

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Opening Hours

Mon:10 am - 9 pm

Tue:10 am - 9 pm

Wed:10 am - 9 pm Today

Thu:10 am - 9 pm

Fri:10 am - 9 pm

Sat:10 am - 9 pm