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Big Daddy's Wine & Liquors

Big Daddy's Wine & Liquors

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4.5 Google Review
2988 SW 27th Ave, Miami, Florida, 33133, United States
(305) 444-2093 www.bigdaddysliquors.com
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Google Reviews

Refresh Reviews 4.5


Nov 7, 2022
9 mins from my house. Was surprised they were open till 3am! They have a window on the side so don’t be discourage when u come and the door is locked. Head towards the parking lot turning right when facing the entrance.

Oct 6, 2022
Very very disappointed on the customer service I received on 10/04/22. They are misleading and don’t honor their promo advertisements. I saw they had a BOGO on Botran 8yrs so based on the promo I decided to purchase. However, once I get to the register the cashier rang it up and advise it’s no longer BOGO. She advised that one of their employees did not remove the sign. I advised it’s not my fault the sign was not removed. I decided to make a purchase based on what the sign reads it’s available at BOGO. I even took a picture and showed the employees. The cashier calls upper management to advise situation and upper management decided not to honor promo. Let me be clear, it’s not the cashier fault it’s upper management for not honoring what they advertise and covering for employees mistakes. Anywhere else this situation were to happen, management would of made the right decision to honor what is advertised. All for a $20 bottle. Very disappointed on upper management. I have been a loyal customer of Big Daddy for many years and never have I received the service I received that night. Thank you Rosy “cashier” for doing your job of escalating it to upper management and for calming the situation. The other two male employees were no good. Get a 0. Instead making the situation better only added more fuel to the fire by saying it’s not their fault, raising their voice at me as if I was there begging or stealing. I have been there many times to make purchases that even rosy recognized me. The two male employees needs retraining in customer service and how to speak to customer and how to ease a situation. Overall, beware of their false advertisement.

Jan 27, 2023
Like I said before, I don't know how Big Daddy's gets the associated but the three places I have visited which they are on very different locations from where I live, associates are always very nice, polite, and well trained, I work in Hospitaty Hotels usually 5 stars,5 diamond, and I think the Big Daddy's Company really give a good training and orientation to his associate. So in the first place I thanks Kendall Store, 2nd Hialeah Store, and last Coconut Grove Store, that some associates need to improve there vocabulary in front of around the Customer even if they know the customer for years the customer it's always a customer not there friends so make sure that your vocabulary it's fine and acceptable for everyone. 👍

Jan 31, 2023
The service here was great I literally went 3times in one week and made friends the staff are so knowledgeable you would buy anything they recommend I love the fact that they had everything I mean everything

Feb 12, 2023
What a joke place to order from. Not from here and the lady on phone had no ideal and couldn’t help to deliver beer only 4miles away… won’t do that again

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Opening Hours

Mon:7 am - 3 am
Tue:7 am - 3 am
Wed:7 am - 3 am
Thu:7 am - 3 am Today
Fri:7 am - 3 am
Sat:7 am - 3 am