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ReserveBar

ReserveBar

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1.7 Google Review
426 Main St #F, Ridgefield, Connecticut, 06877, United States
(855) 443-8144 www.reservebar.com
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Google Reviews

Refresh Reviews 1.7


Dec 23, 2022
I ordered a holiday gift for my husband. Website indicated that the item I ordered was in stock and ready to ship. I contacted the company a week later to see why the item didn't ship. They responded 4 DAYS LATER to say that there was inventory issues and they didn't know when the item would be available. I responded to say I'd like a refund and 9 DAYS LATER they responded to say that the item was still not available. There is no way to reach a human, response time is unbelievably slow, and they offered nothing in return for the mismanagement and inconvenience. I spent $100 and received nothing. I had to cancel the charge through my credit card. DO NOT ORDER FROM HERE.

Sep 22, 2022
Ordered a Casamigos bottle for some friends that live out of town. I was a bit nervous due to reading the reviews and not receiving shipping updates. Nonetheless, my friends did end up receiving the bottle within 4 days of putting in the order. Although I never received any shipping information, I was told by one of the gift receivers that the email updates were going to his email because I had created a virtual gift message. After reading the reviews, I would probably only order bottles that are well known but my experience with ReserveBar was not bad at all. (4/5)

Jan 4, 2023
I placed an order on Dec 15, and they charged my card. It is now January 4th; I still do not have the item I was supposed to receive within three days. I have emailed several times, called several times only to be put in a loop, and used the suggested real-time chat and real-time text feature with no response from anyone.

Jan 4, 2023
Should have read the reviews before ordering, but since it was a link directly from Jack Daniels, I though it was legit. It is not. Ordered a month ago, never shipped, can't get a response from a human on their chat nor text, and the phone number only refers you to the chat or text. Clearly a scam and I'll have to cancel through my credit card.

Jan 28, 2023
I ordered a bottle of Sassenach on December 1st as it was listed “in stock”. However the order took until January 25 to arrive AND THE BOTTLE WAS UNSEALED. A good friend received the same bottle from Reservebar on the same day and her bottle was sealed. We also compared the two and found our unsealed bottle to be watered down. The taste difference was stark. I have been trying for several days to reach anyone at Reserve bar via email, phone & text with no response. I believe their 3rd Party shipper “BetterTrucks” has something to do with opening my bottle. However calling them was useless as they claimed this was a Reservebar issue. Don’t trust your order with either of these companies as they will take your your money with no responsibility to your order.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 10 pm
Tue:8 am - 10 pm
Wed:8 am - 10 pm
Thu:8 am - 10 pm
Fri:8 am - 10 pm Today
Sat:12 pm - 5 pm

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