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Fine Wine & Good Spirits

Fine Wine & Good Spirits

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4.2 Google Review
692 Downingtown Pike, West Chester, Pennsylvania, 19380, United States
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Google Reviews

Refresh Reviews 4.2


Jan 22, 2023
It's clean, the selection is decent, and the staff are usually helpful.

Feb 26, 2016
Put down a deposit on two very nice bottles of gin and was told that I would get them in a about two weeks. It was over a month ago I placed the order and paid for it. I hadn't heard anything from Anyone about any updates on my order till I had to call and get some answers. I called to find out what was going on and then they said that the order had been canceled days ago.... I had not been notified by phone call or email which they had all my information! That the order was canceled and I should come get my deposit! Extremely unprofessional and when I was on the phone with one of the employees and managers they both treated it like it was my fault and I should have been calling to get updates myself. They said they weren't even planning on calling till the end of the month! Obviously I'm frustrated and they treated it like no big deal and didn't offer anyway of fixing the situation or mending the relationship. I wish I could give 0 stars because the management and employees here are terrible!

May 12, 2019
The place wasn't bad, but it looked like the main qualification one needs to wrok there is to be a smoker. I did see no less then 3 employees stand I. Front of the door puffin away...not the best picture. The shop itself was fine and had your prime variety.

Jul 9, 2017
Just bought 2 bottles of wine at this store. There was one cashier, and one person ahead of me buying 3 bottles. She had wine questions, then her credit card didn't go through. ..3 times. Graciously, she suggested to the cashier to ring me up. He couldn't void her transaction. ...bad process! Now, there were 4 people behind me. All of us waiting about 10 mins.

Aug 23, 2019
Rude, annoyed people. Lady judged me on looking young first and then when I came back later, she openly judged me for buying two bottles of wine at once like I'm about to chug them on the spot. What are these peoples deal? Sorry for giving you more business. Hostile atmosphere, decent collection.

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Opening Hours

Mon:9 am - 10 pm
Tue:9 am - 10 pm
Wed:9 am - 10 pm
Thu:9 am - 10 pm
Fri:9 am - 10 pm Open Today
Sat:9 am - 10 pm

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