GoodSpirits Fine Wine Liquor

Good selection. Serious price hikes. Don't buy anything top shelf here.

Wonderful place. Always sold some of my favorite import Belgian Beers that you can't get in many places. Great location. Every time I drove past I forgot about it and was always reminded to make a quick trip to stock up on some delights. The high prices for quality are to be expected for such wonderful Beers. Their general Alcohol selection is excellent. So too is their snack selection. Recommend this place.

I understand policy and procedure but being rude and condescending is another thing. Yes I called 3/30/2021 because once getting home and putting my bag under my arm and holding the bottom the same way in which it was carried out of the store, one of the $50 bottles fell from the bottom and broke. I'd just spent over $150 today and frequent the store twice a week at the least, spending a minimum of $60 every visit. Heather mentions that people leave and say they broke items and never have so they stopped replacing items once they have left the store. I informed her I had pictures and that a new bagging procedure may be needed because putting a bottle Remy VSOP, a bottle of 1738, and 2 packs of smokes in the same bad was obviously not the best idea. She went on to tell me that if I grabbed the bag from the top and did not secure the bottom then what did I think... This is after I advised Heather that I grabbed the bag out of my car the same I grabbed it when taking it off of the counter and walking out of the store. In all actuality I don't know of any woman who's one hand can cover the entire bottom of a large brown paper bag. It's just not possible. Either way.... This is when the customer is always right comes in to play. Understanding that a future discount (which is what I asked if was possible or not ) was not an option listening to a suggestion to ensure it doesn't happen again to anyone should have not been an issue. Instead Heather talked over me and was extremely rude. Heather acted as if I was arguing or combating the issue and or demanding a refund. I felt under appreciated and wanted to drive back and return everything. I suggest a little customer service training for Heather because one thing that she seems not to be aware of is, 9 times out of 10 the customer just wants to be heard. I was okay with company policy but the method of enforcement requires a little shaping. Treating customers as liars due to past experiences or just being outright rude and unprofessional IS NOT OKAY!! I'm willing to train, guide and lead anyone who may require further customer service training. Here is my first free pro tip.. If you are Listening to Respond and not Listening to Understand you are doing it WRONG!!! *********THANK ME LATER*********

Great selection and very helpful employees that are obviously passionate about the beer and wine they sell. The purchasing manager in the store helped us find a GSM just like what we had in California, and a younger individual described each style and his top picks. That's service. Love this place

This place is crazy. It's 20% gas station and 80% the most amazing liqueur store I've been in. It's really deceptive. Live yeast for beer making, huge home brewing selection, every wine appliance you'd ever need, wine chiller, beer cave, huge selection of whiskey/scotch/ bourbon/wine/gin/vodka and more. Plus the staff are great.