Olathe Discount Liquor

Waited on the one employee in the store to finish his call only to find out that he cannot ring up the bottles we wanted. He put exactly zero effort into solving the issue. On to another store.

I have been going to this store for some time now. The service was great and the store was always clean and easy to shop. In the past week or so I’ve noticed an abrupt change. The store is nowhere as clean as it used to be or organized as it was before. There must have been a change in management or something. I’ll be taking my business elsewhere.

Very friendly and super clean. I drive three towns over to come to this liquor store, and I have a liquor store within walking distance from me. Dusty is amazing! She's the reason I drive so far for my wine. She really knows her stuff. She helped me out quite a bit because I didn't know how to pick out a wine. She took the time to listen to what I was looking for and figure out what I needed, and she was spot-on. Hands down best customer service I have ever received at a liquor store in my entire life. I don't drink often and I'm usually treated as if I should know what I'm doing when I ask for help. It was not at all the case here. And for the cherry on top their prices are extremely reasonable. I got a huge bottle of wine of super tasty wine for 15 bucks.

Super clean!!! Huge selection. Lots of pumps that are clean. The car wash is awesome! It's brand new and works great. The car wash actually smells good and has the cool tri-colored-foam you know you want. I love good gas stations and this is one of them.

Tonight (12/23/2018) was my first experience with this store. Liquor stores close at 8pm on Sunday night in Kansas and they can process transactions until then as long as their cash registers are settled before that time. It was 7:53pm. I walked in with plenty of time to take 10 seconds and grab a 4 pack of the beer I already knew I wanted. Upon entry, I was scolded by the employee running the place who told me the store was closed. I noticed there was a woman looking around trying to make a decision and he told me he was waiting for her and nobody else. I politely told him that I already knew what I was looking for and that it basically would take no time at all. Instead of explaining anything respectfully, he pretty much raised his voice at me and told me to “check the sign”. I told him that I didn’t understand what he meant and that I thought we still had a little bit of time. He again raised his voice and said “We are CLOSED. Do you understand THAT?” Although I would have been completely justified to correct him further on his attitude and his choice to disrespect a new customer, I could tell he was heading down a road that could become dangerous. I simply told him that he should probably learn not to treat people this way. If I learned that he was just having a rough day or something, I’d feel bad for him but I also know that a person absolutely never has a pass to treat another human being that way in a professional setting. That is completely wrong and I do hope that management will correct his actions and work to secure a higher quality workforce from this point forward. This review is not meant to demean anyone or just react publicly out of emotion; it is meant to do what reviews are supposed to do: to educate potential customers and to provide both constructive criticism and legitimate encouragement to establishments.