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Wine Rack

Wine Rack

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4.3 Google Review
54 Byward Market Square, Ottawa, Ontario, K1N 7A2, Canada
(613) 789-6823 www.winerack.com
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Google Reviews

Refresh Reviews 4.3


Jun 24, 2022
Headline: refused service, money grabbing behaviour, and ruined Friday evening Full story: I was refused a 1ml sample but was welcomed to buy anything from the store. Why? I told the sales people that I went to a bar before I came in to look for something light on a Friday at 7pm. Why did I do that? When I worked in sales, I was often treated as a doormat. I have vowed to treat other sales people as people. Therefore, I often chat with them and not hesitate to share my life events. Consequence? I had a drink with my dinner; not that I was stinkingly drunk. I wasn't refused to buy from the store, but I can't sample a liquor that I have never tasted. Other customers were welcomed to taste anything because they were smart enough to not talk too much. Next step? I didn't buy anything and said I would never buy from them ever again. Lessons learned? Some people are supposed to be treated as doormats. I should never be friendly with people who don't deserve it. I should also be conscious that I am not white. I am local, some people often venture to bring up some "Canadian" rules to "educate" me. I will always remember that I should just shut up and pay tax. People like me don't deserve a nice Friday evening with a meal out (with a drink) and some nice service from a wine store where I would pay for merchandise. Conclusion: thank you for ruining my first planned fun Friday evening after the long lockdown, Wine Rock! My only sweet revenge is that you will never get another penny from me ever again.

Jun 11, 2019
Mark was very kind and friendly!! We tried a few things and ended up buying a few things. The samples were great and Mark was very knowledgeable. The whole place was very clean and well organized as well. Check it out!

Sep 8, 2022
Seemed to have a very limited selection of Canadian wines - only by Inniskillin and one other producer.

Dec 30, 2020
Helpful and courteous staff!! I went to this store today to pick up 3 bottles of a certain wine. As soon as I came in, I was greeted warmly by the security guard and then by the sales clerks. I picked my 3 bottles and one of the clerks offered to take them from me to the counter. After my purchase, I decided to get another bottle since it was on sale and the 2nd clerk offered to get it for me. I was a pleasant shopping experience!! (Unlike the experience I had at the wine rack store located at Place d’Orleans shopping mall).

Jan 23, 2018
This is definitely one of the nicer locations of the wine rack located fairly conveniently in the byword market. It’s got more than your typical selection from the Wine Rack which is a welcome breath of fresh air. They even have a little selection of iced wine, which is actually OK and pretty decent for the price. This location also offers a wider price range for those who are looking to try something new.

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Opening Hours

Mon:11 am - 9 pm
Tue:11 am - 9 pm
Wed:11 am - 9 pm
Thu:11 am - 9 pm Open Today
Fri:11 am - 9 pm
Sat:11 am - 9 pm

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